Complaint against KG Suzuki – they sold me a broken car
June 6, 2009
Filed under People
I bought a 2002 A4 with 58k from KG Suzuki. Since the first day I picked it up I have been running full mobil 1 synthetic and replacing it every 6000 miles. I was driving on a weekend vacation less than a year later and my oil light came on. I checked the oil and it was full. The next day I got an oil change just in case. I didnt know the oil change history from the previous owner. Well the oil light wuoldnt go away so I took it to the dealer. They said I have sludge and needed a new oil pick up tube. Which I paid for. Not knowing the history of these problems as Kinney Galani wouldn’t say anything about that.
About 7 months later I was flipping through some paper work that came with the car. The letter with recall on this problem fell out. I contacted Audi America and they said if I could provide documentation that they would repay me. Valvoline instant oil change was able to mail me all of my receipts. Audi sent me a check. Problem solved and I considered myself lucky…so I thought.
Now 2 years and less than 25k later I find myself without a car for 2 weeks while they are repairing the same problem yet again. The dealer says that it is still covered, however is this going to be a routine repair? Am I eventually going to get stuck replacing the engine? I planned on driving this car for a long time. I currently have 97,000 miles on it. I love the car but can’t stand the unreliability with this motor!
My advice is this, if you want to buy a good car, don’t ever go to KG Suzuki. Those people are a bunch of scam artist.
This post was submitted by Dave.
Responses / Feedback
Want to comment on this scam report?
Respond through the form below.