Officetronics ran a SCAM on me. Sold Refurbished Equipement as NEW.

Hello Users,

I have been online shopping for many years and I have never come across a scam like Officetronics. I purchased what I was told as new equipment from Philip Kim and his associate Lisa. After using the products for about 5 months I noticed the printer constantly jamming. After calling Hewlett Packard and running a diagonstic I noticed the page count was around 100,000 prints is what shocked me. Our office at most had ran around 20,000 prints on the machine. I looked on the internet to see if this was some type of glitch and saw that a bunch of people were scammed by Officetronics this way. We were promised new products and instead recieved used and refurbished goods. Luckily I had saved the box of the unit in case of storage and noticed very shocking things! I found out Hewlett Packard goods have a letter “R” after the model number that says hey I’m refurbished. I noticed using a UV light that another member had suggested the letter “R” had somehow been erased. From my search Officetronics is taking these off by using an electric eraser. So I called Officetronics and they denied this fact and told me I would get a call back from the supervisor. I demanded to talk to Philip Kim and was told he is hardly ever in the Office. To this day I can never get a hold of a supervisor or get this issue resolved. I hope all you people working for this person realize how bad you are cheating people of their hard earned money. I have reported them to them to the FTC and I hope this company gets closed. Cant imagine how much this company has defrauded the public. Also I noticed a public statement from Scott who works at Resellerratings that Officetronics had been writing fake reviews on there website. I am glad that Scott came foward about this. I dont think companies like Nextag, Pricegrabber, Shopping are willing to do this. I suggest you stop paying for there advertisement by not click on there resellers and going direct to there homepage by typing in the URL.

This post was submitted by William.

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